Hackers bring down Microsoft India website

Image
BS Reporter New Delhi
Last Updated : Jan 21 2013 | 2:06 AM IST

Microsoft was in for a rude shock late Sunday night when the leading packaged software maker discovered that its Indian retail website has been hacked.

The incident has not forced the company to pull down its India site temporarily; it also gave hackers access to the password and ID of the users.

A Microsoft spokesperson, when contacted, confirmed the development.

Even so, the financial details of the users are safe, the official added. "Immediately after the report surfaced, our technical team swung into action and informed the users to change their password. So, their financial details such as credit card number and other details are safe."

In an e-mail statement, Microsoft said the company was investigating the limited compromise of the company's online store in India. "Customers have been notified and provided with guidance to reset their passwords. We are diligently working to remedy the incident and keep our customers protected," the statement added.

Microsoft Store India is not run by Microsoft, but by an Indian vendor called Quasar Media. Microsoft is yet to confirm how the hackers broke into their system.

INTERNET UNDER ATTACK 
Domains

No of
defacements

.com502
.in834
.net32
.org50
others7
Total1425

This is the latest case of website hacking in the country. According to the data with CERT-IN, which is the national nodal agency for responding to computer security incidents, as many as 1,425 websites were defaced in India last month alone. Last year even saw the website of the country's Central Bureau of Investigation having been hacked.

The Microsoft Store India website, www.microsoftstore.co.in, showed an error message: "The Microsoft Store India is currently unavailable. Microsoft is working to restore access as quickly as possible. We apologize for any inconvenience this may have caused."

According to cyber security expert Ankit Fadia this kind of security incidents are unavoidable. "We should learn to accept this reality. Two days ago, even the CIA website became inaccessible for hours."

Fadia also has a word of advice for the netizens. "Try to use multiple passwords." One should not use single password for e-mail, net banking, e-commerce and others.

*Subscribe to Business Standard digital and get complimentary access to The New York Times

Smart Quarterly

₹900

3 Months

₹300/Month

SAVE 25%

Smart Essential

₹2,700

1 Year

₹225/Month

SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months

Super Saver

₹3,900

2 Years

₹162/Month

Subscribe

Renews automatically, cancel anytime

Here’s what’s included in our digital subscription plans

Exclusive premium stories online

  • Over 30 premium stories daily, handpicked by our editors

Complimentary Access to The New York Times

  • News, Games, Cooking, Audio, Wirecutter & The Athletic

Business Standard Epaper

  • Digital replica of our daily newspaper — with options to read, save, and share

Curated Newsletters

  • Insights on markets, finance, politics, tech, and more delivered to your inbox

Market Analysis & Investment Insights

  • In-depth market analysis & insights with access to The Smart Investor

Archives

  • Repository of articles and publications dating back to 1997

Ad-free Reading

  • Uninterrupted reading experience with no advertisements

Seamless Access Across All Devices

  • Access Business Standard across devices — mobile, tablet, or PC, via web or app

More From This Section

First Published: Feb 14 2012 | 1:37 AM IST

Next Story