Next wave of IT growth: Infrastructure services

NASSCOM 2007

The $55 billion Remote Infrastructure Management (RIM) business is on the topmost agenda of an increasing number of Fortune 500 companies and Global 500 enterprises.

These findings were announced by Nasscom President Kiran Karnik as he released the 'Blackbook on the Remote Infrastructure Management (RIM) Industry-Demystifying the Third Wave of Outsourcing', which was presented by HCL Technologies.

Even the Nasscom-McKinsey Report 2006 upheld the views of the global gurus who predicted that RIM services will be the next in thing for the Indian IT industry.

The report stated, "Going forward, the more traditional IT outsourcing service lines such as hardware and software maintenance, network administration and help desk services would account for 45 per cent of the total addressable market for offshoring and are likely to drive the next wave of growth."

The report noted that service lines that have traditionally driven growth such as application development and maintenance (ADM) and research and development are already 30-35 per cent saturated and "are not as likely to grow dramatically".

The estimated size of the addressable outsourcing market for Indian vendors in the next two years (including fresh contracts) is $45-50 billion out of which $12-15 billion would comprise IT infrastructure outsourcing.

By 2012, Gartner predicted that 50 per cent of the labour hours for the global IT infrastructure services delivery for commercial clients will shift from onsite support to remote delivery and by 2009 large clients will be expecting to deliver service as a requirement in the majority of new outsourcing deals. From 2003 to 2005, the number of offshore vendors (the global talent pool who handle infrastructure tasks) tripled to 15,000 from 5000.

NIIT launches suite for insurance products

Information Technology solutions provider NIIT Technologies today launched a suite of Insurance Framework Solutions (IFS).

The suite for the life insurance segment conforms to service oriented architecture (SOA), making it flexible for organisations to scale-up.

It builds on NIIT's recent acquisition of ROOM Solutions, a UK-based technology provider.