Digital product management, anything as a Service and Shared Services 2.0 are some of the government technology trends for 2019-2020, according to Gartner, Inc. The global research and advisory company recently came out with the list of the top 10 such trends in the ongoing year which, it says, have the potential to optimise or transform public services. Government chief information officers (CIOs) should include these trends in their strategic planning over the next 12 to 18 months, advises Gartner. "Now more than ever, technology priorities must be established in the context of business trends such as digital equity, ethics and privacy, widening generational chasms and the need for institutional agility," said Rick Howard, research vice president at Gartner.