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Markets regulator Sebi has overhauled merchant bankers rule by introducing capital adequacy framework, requiring a liquid net worth and mandating minimum revenue from permitted activities. The new rules are aimed at ensuring financial stability, improving risk management, and facilitating ease of doing business. Under the new rule, Sebi has allowed merchant bankers to undertake activities falling outside its purview under the same firm subject to certain conditions. In its notification dated December 3, the regulator said that a merchant banker can undertake activities which fall under the purview of any other Financial Sector Regulator (FSR) and activities that do not fall under the purview of the Sebi or any other FSB then such activities should be fee-based, non-fund based activities and pertain to financial services sector. This comes after Sebi board in its meeting held in December 2024 had approved that the non-regulated activities be hived off to a separate legal ...
Reserve Bank Deputy Governor Swaminathan J has rued a "lack of empathy" among bankers, even in the face of rising number of customer complaints around serious aspects like fraud. Speaking at an event of RBI-promoted NIBM (National Institute of Bank Management) on July 12, Swaminathan said there is "increasing automation but decreasing ownership", and customers have to contend with template emails and helplines loop back "endlessly". He made it clear that addressing these issues will be essential if bankers were to sustain people's trust in the system. The Reserve Bank's website published the speech on Tuesday. "The number of customer complaints -- especially through digital channels -- has risen significantly in recent years. From social engineering frauds to poor grievance redressal, the loss and frustration is real. Often, the problem is not the product or service, but, as I see it, the real issue is a lack of empathy," the commercial banker-turned-regulator said in his valedict