NCDRC

The National Consumer Disputes Redressal Commission upheld a state consumer commission order holding a doctor responsible for medical negligence while reducing the compensation for mental agony to Rs 10 lakh, according to an official order. The commission comprising presiding member Bijoy Kumar and member Justice Saroj Yadav, was hearing the appeal filed by Dr P Yashodhara challenging the March 2019 order of the Andhra Pradesh State Consumer Disputes Redressal Commission awarding Rs 30 lakh as compensation to the complainant for mental agony, along with other costs, after holding the doctor guilty of medical negligence. The complainant, K Sreelatha, alleged that because of the doctor's negligence during a forceps delivery performed on April 17, 2011, the baby suffered serious crush injuries to the scalp and his right ear pinna was also crushed and detached. Sreelatha further alleged that due to these injuries, the baby sustained brain damage and had become mentally disabled. In an

NCDRC finds Hamilton Heights guilty of unfair practice for giving possession without occupancy certificate; legal experts urge buyers to refuse handover in such cases

Builder-buyer agreements tended to be one-sided. "Delivery schedules frequently stated 36-42 months but were vague about when this period began

The NCDRC directs Indian Railways to pay Rs 3.2 lakh to Vennapu Prasada Rao for an eye injury caused by a loose iron bolt, lowering the compensation from the previous Telangana State order

The National Consumer Disputes Redressal Commission (NCDRC) has decided to hear the consumer dispute cases on a hybrid mode on a pilot basis from April 15 onwards. In its latest practice direction issued on April 10, the NCDRC said that the national commission will conduct the hybrid mode hearings (physical/video conferencing) of the cases from its premise. The consumer affairs ministry in a post on X said that it is a significant step towards easing consumers' experience in seeking resolution of their consumer cases. The VC/hybrid hearing links for all the benches will be provided on NCDRC cause list for the convenience of the counsel and parties. "Hence, there is no need to send a VC link to the counsel/parties by the national commission," the commission said. It added that the counsel and parties should have a minimum internet connection of 2 Mbps. The counsel representing the case and parties appearing in person can join the VC/hybrid hearing of the concerned bench at the ite

The DoCA had alleged that the company had indulged in unfair trade practices by manufacturing and selling hazardous and defective goods to the public

The National Consumer Dispute Redressal Commission (NCDRC) and the Department of Consumer Affairs have successfully resolved 854 consumer cases in August, the government said on Tuesday. "The filing of cases during this period is 455 making it the highest disposal rate of 188 per cent in the year of 2023," an official statement said. This significant disposal of cases reflects NCDRC's dedication to providing consumers with a fair and efficient mechanism for addressing their concerns, it added. The NCDRC has significantly improved the disposal of consumer cases in the commission this year. This achievement underscores their unwavering commitment to safeguarding consumer rights and ensuring prompt redressal of grievances. "With proactive steps from the President of NCDRC, streamlined processes and advanced technology like E-daakhil, cases are being resolved faster than ever before," the statement said. To monitor consumer cases, the Department has organized various oneday regional .

Refund can be sought from the developer even if you had earlier consented to alterations

The top court was hearing a plea by a man challenging an order of the National Consumer Disputes Redressal Commission

The National Consumer Disputes Redressal Commission (NCDRC) has directed ICICI Bank to pay Rs 25 lakh compensation for losing the original property title documents of a complainant which were deposited with the bank for availing a housing loan. Presiding Member Subhash Chandra was hearing the complaint seeking compensation for deficiency in services. It was filed by Manoj Madhusudhanan through advocate Swetank Shantanu. According to the complaint, the bank had sanctioned a housing loan of Rs 1.86 crore in Bangalore in April 2016 and upon execution of the sale deed, it retained several original property documents, including the registered sale deed and possession certificate. It said that as no scanned or true copies were provided by the bank, Madhusudhanan filed a complaint in June 2016, following which the bank informed him that the documents had been lost in transit from Bangalore to its central storage facility in Hyderabad by a courier company. Since the bank did not resolve th

CCPA had asked the company to recall 1,033 cookers in violation of BIS standards; had levied penalty of Rs 1 lakh on the company

In the absence of the occupation certificate, individual flat owners were not eligible for electricity and water connections, it said

The compensation shall be paid within six weeks of the pronouncement of this order, without fail

SC also expressed displeasure over the delay in appointments in tribunals in the country

The judgement came on an appeal challenging an order of the National Consumer Disputes Redressal Commission (NCDRC).

In total, 3,32,462 complaints are pending at district consumer courts, while 20,240 cases pending at the National commission as on September 25

The apex consumer commission noted that Samanta had paid an aggregate of Rs 5,500 whereas he sought compensation of Rs 99,95,500