 "Sudeep Kunnumal (right) to take over the post of Chief Human Resources Officer (CHRO) at Tata Consultancy Services (TCS) from Milind Lakkad who served for more than six years")
As Milind Lakkad prepares to hand over the reins to Sudeep Kunnumal after more than six years as chief human resources officer (CHRO) — and a 38-year career at Tata Consultancy Services (TCS) — he looks back on a tenure defined by the pandemic, the Great Resignation, sweeping organisational shifts, and the company’s evolving focus on AI. In a joint conversation following TCS’ first quarter earnings in 2025-26, Lakkad and Kunnumal speak with Shivani Shinde in Mumbai about talent, technology, transition, and what’s next for the IT giant’s 600,000-strong workforce. Edited excerpts:
How do you look back on your 38
