Raman (27) started working as a deliveryman a few years ago, running errands for up to 12 hours a day in the national capital for food, grocery and quick commerce platforms. He is a gig worker, and his life could be about to be changed.
Like Raman, there are 10 million gig workers in India, according to a NITI Aayog report, which projects the number to grow to 23.5 million by 2029-30. They are the foot-soldiers of India’s informal service sector, but Raman is unaware of this status, let alone his entitlements as a worker — an irony given that

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