Global captive centres (GCCs), used by companies for around-the-clock offshore operations, will likely add 364,000 jobs in India in 2023 as new hiring declines in the information technology (IT) services sector, estimates say. Global insurance giant Marsh McLennan will continue expanding its technology workforce in the country, Sarah Pearse, chief people officer at Mercer and MMC International, a global professional services firm, told Sourabh Lele. Mercer is the human resource consulting arm of Marsh McLennan
Edited excerpts from an interview conducted virtually.
Why is India attractive for hiring technology talent?
As a global company, we do have options for investing in technology

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