Why are enterprises reluctant to adopt GenAI despite the hype around it?

Reluctance to adopt AI at scale boils to fear of change; while technical factors include inadequate training, client hesitation over security

Since late 2022, artificial intelligence (AI) and generative AI (GenAI) have dominated conversations across industries. OpenAI’s breakthroughs showcased the transformative potential of AI, leading to expectations of a dramatic shift in the workplace. However, despite nearly 18 months of relentless buzz, GenAI adoption within enterprises remains sluggish.

 

According to a report by Boston Consulting Group (BCG), while over 80 per cent of Indian developers recognise the productivity benefits of GenAI, only 39 per cent use it proficiently. Even more striking is the low adoption rate among Gen-Z developers, often considered the 'GenAI generation', where proficient usage stands at just 31