UIDAI allows Airtel to do e-KYC of mobile customers till March 31

Both Airtel and Airtel Payments Bank had come under fire after the Sunil Mittal-led firm allegedly opened accounts of its subscribers without seeking their 'informed consent'

Image
Kiran Rathee New Delhi
Last Updated : Jan 11 2018 | 8:58 PM IST

The UIDAI has extended the conditional approval given to Bharti Airtel to conduct Aadhaar-based SIM verification of mobile subscribers till March 31.

However, the Airtel payments bank e-KYC licence will remain suspended and the operator cannot use the e-KYC and authentication service for opening bank accounts, wallet, DTH or any other service.

The Unique Identification Authority of India (UIDAI) in November last year had barred Airtel from conducting Aadhaar-based e-KYC of its mobile customers and payments bank clients after reports emerged that payment bank accounts were opened for its mobile subscribers without "informed consent" and cooking gas subsidy worth crores of rupees was deposited into them.

However, the Aadhaar-issuing authority than granted a temporary approval to Airtel till January 10 to do e-KYC for its mobile customers. UIDAI had also requested Department of Telecommunications (DoT) and Reserve Bank of India (RBI) to submit a report regarding the Airtel case and also asked PricewaterhouseCoopers to conduct an audit of the company regarding the issue of opening bank accounts without "informed consent".

Sources said DoT and RBI are yet to submit the report whereas PricewaterhouseCoopers has submitted the audit report. The UIDAI is likely to deliberate on the matter in February when it gets the reports from DoT and RBI.

Reacting to the extension of approval, an Airtel spokesperson said, "We can confirm that the UIDAI has permitted Bharti Airtel to continue Aadhaar based e-KYC till March 31, 2018, subject to compliance to guidelines laid down by the authority."

The approval to Airtel was given on the condition that the operator would return Rs 138 crore of the cooking gas subsidy transferred into its subscribers' payment bank accounts to the original bank accounts held by them.

The UIDAI had granted its conditional approval to Airtel keeping in mind that customers must link their Aadhaar numbers with their mobile phone numbers by March 31.

"We continue to engage with the authorities and have addressed all concerns that they have raised. Compliance to all guidelines is of paramount importance to us and we remain committed to this," the Airtel spokesperson added.

The Airtel case was a classic example about the misuse of Aadhaar e-KYC authentication or process violation by a corporate entity against the interests of its customers.

To avoid a repeat of Airtel-type cases, the UIDAI last month directed banks to seek an explicit consent of the beneficiary before changing the account to which the government subsidy is being remitted.

One subscription. Two world-class reads.

Already subscribed? Log in

Subscribe to read the full story →
*Subscribe to Business Standard digital and get complimentary access to The New York Times

Smart Quarterly

₹900

3 Months

₹300/Month

SAVE 25%

Smart Essential

₹2,700

1 Year

₹225/Month

SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months

Super Saver

₹3,900

2 Years

₹162/Month

Subscribe

Renews automatically, cancel anytime

Here’s what’s included in our digital subscription plans

Exclusive premium stories online

  • Over 30 premium stories daily, handpicked by our editors

Complimentary Access to The New York Times

  • News, Games, Cooking, Audio, Wirecutter & The Athletic

Business Standard Epaper

  • Digital replica of our daily newspaper — with options to read, save, and share

Curated Newsletters

  • Insights on markets, finance, politics, tech, and more delivered to your inbox

Market Analysis & Investment Insights

  • In-depth market analysis & insights with access to The Smart Investor

Archives

  • Repository of articles and publications dating back to 1997

Ad-free Reading

  • Uninterrupted reading experience with no advertisements

Seamless Access Across All Devices

  • Access Business Standard across devices — mobile, tablet, or PC, via web or app

Next Story