Delhi international airport among cleanest in Asia-Pacific, says ACI
While Delhi was ranked among the top airports for cleanliness, none of the Indian airports made it to the winners list in the other new categories
 "Delhi international airport among cleanest in Asia-Pacific, says ACI")
premium
Delhi airport has been ranked among the cleanest airports in Asia-Pacific as a part of Airport Council International (ACI)’s annual service quality award. ACI is a trade association of global airports.
The airport service quality award is based on passenger surveys carried out to rate customer satisfaction on the day of travel.
The surveys cover over 30 performance indicators across key elements of a passenger’s airport experience such as ease of finding your way, check-in, shopping, and dining offerings.
According to ACI, 144 awards have been won by 75 airports globally based on over 465,000 surveys collected in 2022.
In addition to the award for best airports by size and region, four new categories were introduced in 2022--airport with the most dedicated staff; the easiest airport journey; the most enjoyable airport, and the cleanest airport.
While Delhi was ranked among the top airports for cleanliness, none of the Indian airports made it to the winners list in the other new categories.
The airports were ranked for their cleanliness based on passenger feedback on cleanliness of washrooms/toilets, health safety among others.
“At Delhi airport, consistency in enhancing service standards is paramount. This honour resonates with our values and relentless commitment towards providing travelers a truly world-class experience,” said Videh Kumar Jaipuriar, CEO of Delhi International Airport Limited.
One subscription. Two world-class reads.
Already subscribed? Log in
Subscribe to read the full story →*Subscribe to Business Standard digital and get complimentary access to The New York Times
Smart Quarterly
₹900
3 Months
₹300/Month
SAVE 25%
Smart Essential
₹2,700
1 Year
₹225/Month
SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months
Super Saver
₹3,900
2 Years
₹162/Month
Subscribe
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors
Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share
Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor
Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements
Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
SAVE 25%