Aviva Life Insurance, a joint venture between Dabur Group (74 per cent) and Aviva Group (26 per cent) with current paid up capital of Rs 1,888 crore, has launched premium payment services via telephone thorough credit cards.
Aviva has integrated its system with Atom Technologies IVR payment system wherein an Aviva customer can make premium payment by using their credit card and feeding in the essential details of their policy and credit card. The payment process confirms the transaction verbally and sends a SMS confirmation to the customer’s mobile number.
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