However, the deputy governor did not rule out giving licences to industrial houses completely. “Let me just say that the jury is still out on the issue,” Rao said.
The deputy governor said technological and digital innovations have brought vast improvement in the banking space, but has also given rise to newer challenges for everybody.
Such innovations have increased the efficiency, productivity, and competitiveness in the delivery of financial services, furthered financial inclusion at a reduced cost of financial intermediation, but “such innovations have also given rise to newer challenges for all stakeholders”, Rao said.
“While customers face issues of mis-selling, data security and privacy as well as identity theft problems, regulators and supervisors need to increasingly engage with issues around customer protection, ethical conduct, regulatory arbitrage, and concerns about financial stability,” he added.