The overall pace of growth was good, in nine months of FY2019. However, a reversal was observed in the trend with rise in ticket size outpacing the growth in client base, said Supreeta Nijjar, Vice President and Sector Head, Financial Sector Ratings, ICRA.
Micro finance institutions continue to expand their reach and add new clients, in the post-demonetisation period. But, there is greater focus on client retention (by offering higher ticket sizes) and eliminating delinquent clients. This has slowed down the pace of client growth for the sector. Further, since an individual may be the client of more than one MFI, the actual addition of new-to-credit clients could be even lower, ICRA added.