China could soon let flyers use phones on planes

Carriers eyeing e-commerce potential, preparing for changes

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Crystal Tsz Ching Tse
Last Updated : Aug 15 2016 | 9:59 PM IST
Millions of flyers in China may soon see their wish come true: authorities are considering lifting restrictions on the use of mobile phones on planes, paving the way for wider in-flight connectivity that is now available only in developed markets.

A legislation to amend regulations that limit the use of electronic devices on board is underway and the norms will be relaxed by the end of this year or early 2017, Zhu Tao, director of the air transportation division at the Civil Aviation Administration of China, said in an interview. The changes follow revised safety standards issued about three years ago by regulators in the US and Europe.

The amendment, if approved, will enable passengers to surf the internet, use applications such as WeChat, and shop online at cruising altitudes with smartphones, the most preferred device for web browsing in the world's most populous nation.

For the 50-odd Chinese airlines fighting for a slice of the world's No. 2 air-travel market, it provides e-commerce opportunities as they tap the purchasing power of the nation's newly rich while they are airborne. The global market for in-flight e-commerce is set to reach $1.7 billion by 2020 from $1.4 billion in 2015, according to Frost & Sullivan. China Eastern Airlines Corp. and Spring Airlines Co. are preparing for it.

"From a business perspective, we definitely hope that there'll be a breakthrough in the policy review," said Zhang Chi, a deputy director at China Eastern, the nation's second largest by passengers. "While I let passengers browse the internet for free, I can at the same time profit from advertisement and on-board shopping. There will be a big positive return."

Under Chinese civil aviation regulations, airlines at present order mobile phones to be turned off for safety reasons. But, many allow the use of other electronic devices, such as tablets, that do not interfere with flight radio signals.

Such rules are changing across the world, partly because of advancements in technology and users' preference for the convenience of smartphones. As of June, 656 million users in China, or 92.5 per cent of all internet users, use mobile phones to browse the web, according to a report published by the China Internet Network Information Center in July.

Though many Chinese carriers provide in-flight Wi-Fi service for a limited number of flyers on some of their planes, it isn't widely available yet. A report by Routehappy, a company that tracks airline amenities, shows that 78 per cent of airlines in the US provide some sort of connectivity. That compares with 23 per cent in China, according to a local aviation statistic company VariFlight.

Almost three-fourths of US airline "seat miles", an industry measure of capacity, now have Wi-Fi, according to the "Global State of Inflight Wi-Fi" report from Routehappy, with American Airlines, Delta and United leading with relatively decent Wi-Fi in most of their fleets. China Eastern allows the first 50 passengers in every flight to register on a first-come-first-served basis to use its internet service for free, which otherwise would cost 258 yuan ($39), according to its website. China Southern Airlines Co., Asia's largest carrier by passengers, allows 10 passengers in economy class to register 24 hours before departure for free service on its 10 Airbus A330 jets, according to media relation officer Sean Cui.

© 2016 Bloomberg
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First Published: Aug 15 2016 | 9:22 PM IST

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