"The retail environment was challenging across all of our markets," Chief Executive Officer Mike Duke said in a recording.
Shares of Walmart fell 2.5 per cent to $74.50 in premarket trading. Sales at stores open at least a year fell 0.3 per cent at Walmart US, the company's biggest unit by far, while Wall Street analysts were expecting a one per cent gain, according to Thomson Reuters I/B/E/S.
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Things were also difficult outside the US. International sales rose 2.9 per cent, but that was not enough to lift the division's operating profit. The company said it had more work to do to control costs in those markets, which include Mexico, China, India, Canada and Britain.
Walmart's overall revenue increased 2.4 per cent to $116.2 billion in the second quarter ended on July 31, below the $118.47 billion analysts expected. Walmart now expects net sales to be up between two per cent and three per cent for the fiscal year, down from an earlier forecast of a rise of five per cent to six per cent. The retailer also cut its profit forecast by 10 cents per share, to a range of $5.10 to $5.30.
A bright spot was the company's Sam's Club chain, where same-store sales rose 1.7 per cent as shoppers did not balk at an increase in membership fees in May. Still, Sam's Club's same-store sales lagged those of rival Costco Wholesale Corp .
Walmart gets more than half of its revenue from groceries, and the company blamed a slight drop in comparable sales in that category on lower-than-expected food inflation.
Edward Jones analyst Brian Yarbrough said Walmart was struggling to keep its market share against supermarket chains as well as dollar stores.
"That low-income customer is really struggling now, and that's hitting Walmart," Yarbrough said. "Kroger is giving better deals than it did, and they're competing better against Walmart now."
Walmart said it had earned $4.07 billion, or $1.24 per share, in the second quarter, compared with $4.02 billion, or $1.18 per share, a year earlier. Excluding a non-income tax item, earnings were $1.25 per share, in line with Wall Street estimates.
The results came a week after a group of US retailers reported weaker-than-expected gains in July same-store sales because they had to resort to bargains to lure shoppers who remained careful in their spending.
This week, department store chains Macy's Inc, Kohl's Corp and Dillard's Inc also reported disappointing sales. In 2011, Walmart began a probe into alleged violations of the US Foreign Corrupt Practices Act and whether it had handled such matters appropriately.
The situation drew public attention in April 2012 when the New York Times reported that management at Walmart de Mexico SAB de CV had orchestrated bribes of $24 million to help it grow quickly in the last decade and that the US parent's top brass had tried to cover it up.
Walmart said it had spent $82 million on the probe in the second quarter, after forecasting spending of $65 million to $70 million back in May.
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