These are some of the implications of a new research by Rotman School of Management, which reveals how height - even perceived height - can affect decision-making. The study reveals that when test subjects believe they are physically higher up - on a tall stool or a top floor - they are more likely to consider a "big-picture" approach to a decision. The same theory can be applied to retail stores. It can be more effective for stores located on a higher level of a shopping mall to promote rich features.
The study finds that a person in a higher-level state of mental construal, which refers to 'where one's head is at', makes decisions based on questions of 'Why' while lower-level mental construal focuses on the immediate logistics of 'How'.
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