Air India passengers left gasping for breath after A.C. malfunctions onboard

Image
ANI New Delhi [India]
Last Updated : Jul 03 2017 | 10:02 AM IST

The Air Conditioning (AC) system in a New Delhi-bound Air India flight AI-880, an Airbus 320 which took off from West Bengal's Bagdogra malfunctioned yesterday, leaving passengers gasping for breath.

In a video that has gone viral, the livid passengers can be seen fanning themselves and complain to the staff onboard about the malfunction, but to no avail.

Reportedly, the passengers complained to the flight cabin crew and were assured that the ACs would be back on after some time, but the matter was not resolved.

The flight took off with 168 passengers on board at 1:55 p.m. After 20 minutes into the flight, passengers complained about the ACs malfunctioning.

Few passengers also tried to put on the oxygen masks, but these too were reportedly not working.

In a video shot by one of the angry passengers, the fliers could be seen fanning themselves with pamphlets or magazines.

Some passengers protested and some took to Twitter to complain about the AC problem in the flight.

According to reports when contacted, Air India said that it was a technical matter and an investigation would be initiated.

The embarassment came after the government decided on Wednesday to privatise debt-laden Air India, the first step of a process that could see the government offload an airline struggling to turn a profit in the face of growing competition from low-cost rivals.

Air India, once the country's biggest airline, has seen its domestic market share shrivel to 13 percent as private rivals such as IndiGo and SpiceJet have expanded.

Disclaimer: No Business Standard Journalist was involved in creation of this content

*Subscribe to Business Standard digital and get complimentary access to The New York Times

Smart Quarterly

₹900

3 Months

₹300/Month

SAVE 25%

Smart Essential

₹2,700

1 Year

₹225/Month

SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months

Super Saver

₹3,900

2 Years

₹162/Month

Subscribe

Renews automatically, cancel anytime

Here’s what’s included in our digital subscription plans

Exclusive premium stories online

  • Over 30 premium stories daily, handpicked by our editors

Complimentary Access to The New York Times

  • News, Games, Cooking, Audio, Wirecutter & The Athletic

Business Standard Epaper

  • Digital replica of our daily newspaper — with options to read, save, and share

Curated Newsletters

  • Insights on markets, finance, politics, tech, and more delivered to your inbox

Market Analysis & Investment Insights

  • In-depth market analysis & insights with access to The Smart Investor

Archives

  • Repository of articles and publications dating back to 1997

Ad-free Reading

  • Uninterrupted reading experience with no advertisements

Seamless Access Across All Devices

  • Access Business Standard across devices — mobile, tablet, or PC, via web or app

More From This Section

First Published: Jul 03 2017 | 9:53 AM IST

Next Story