Al-Qaeda opens dept. in Syria to address complaints against any element of Islamic state

The Al-Qaeda has now created a complaints department in Syria, in an apparent move to demonstrate how it is willing to participate in free government.

The militant group has announced its headquarters in north-eastern Syria will be open for business to anyone who has a complaint.

The notice said that any one who might have a complaint against any element of the Islamic state, whether the Emir or an ordinary soldier, can submit their complaint in any headquarters building of the Islamic state, reports The Age.

The report added that Al-Qaeda has promised to "ensure accountability for anyone committing violations" and those responsible would be sent to court.

The move is associated with the militant group's recent foray into north-east Syria and its occupation of the city of Raqqa.

The department's creation comes about a week after letters revealed that terrorist Moktar Belmoktar broke from Al-Qaeda North African branch, to form his own cell, after refusing to answer his boss' phone calls, hand in employee expense forms and ignoring orders and meetings.