Droom ties-up with multiple service provides to ensure Road Side Assistance to buyers

India's pioneering online automobile transactional marketplace Droom has given a boost to its allied services segment by signing up with some of the biggest service providers in the Road Side Assistance category, including Allianz Worldwide Partners. The move is expected to garner more traction and better customer experience for the online marketplace in this category.

This latest agreement assumes all the more importance as it was achieved after several meetings and intense negotiations. Along with this partnership, Droom has also signed up a number of regional sellers such as Road India (RSA-500 locations), Zaiuto and Gomgarage.

The partnerships have enabled Droom to cover 477 locations across the country where it can provide Road Side Assistance to its consumers, including the metropolitan cities of Delhi NCR, Mumbai, Bangalore, Ahmedabad and Pune.

"This is a major development that will impact the current fabric of the online automotive industry. With RSA being provided by brands such as Allianz Worldwide and other regional providers, confidence of car buyers from Droom will definitely enhance, leading to greater brand support," said co-founder and VP Business Development Droom, Rishab Malik.

"This agreement justifies and fulfills the brand valuation of all the service providers to the hilt. We are looking forward to earning huge success with this collaboration and further provide confidence in the buyers regarding the vehicles transacted by Droom," added Malik.

Droom currently has 12 partners in its RSA services provider channels and 10 partners providing Eco-inspector services. Droom's RSA services will be available in cities including Vijayawada, Varanasi, Warangal, West Sikkim, Iruvannamalai, Trivandrum, Tiruchy, Srinagar, Rohtak, Rewari, Nagaon, Meerut, Guwahati, Ferozepur, Coimbatore, Bellary and Amravati.

To avoid confusion due to the presence of multiple RSA service providers in a particular city, Droom, like a perfect marketplace, has given the customers complete freedom to choose a partner service provider without any bias or preference, thus empowering their buyers and bringing transparency in operations.