Emirates sweeps top accolade in five global customer review categories

An annual global customer review study of the best airlines has found customers worldwide ranking the Emirates airline as the best in 2014.

According to the study, Emirates Airline received top accolades in five categories namely best airlines, best entertainment options, baggage handling, modernity of aircraft and best flight attendant service.

Commenting on the results, Thierry Antinori, Executive Vice President and Chief Commercial Officer, Emirates airline said: "Being acknowledged by our customers for the hard work and investments that go into our product and positive service attitude both in the air and on the ground, is the most important recognition we can receive. We served 47 million customers in 2014 and are always looking for ways to enhance the travel experience, from the destination options and global connections that we offer, to our onboard services and worldwide network of dedicated lounges on the ground."

"We are committed to continuing to provide our customers with an unparalleled level of service across all categories."

Find out more about the results of the eDreams study and interactive infographic on airline rankings below," he added.

Emirates has been, and continues to be, a leader in redefining air travel, working closely with manufacturers and suppliers to ensure all aspects of the customer experience are second to none. Among these innovations are the exclusive Onboard Lounge and two Onboard Shower Spas in its premium cabins on the industry leading double-decker A380. The airline is the world's largest operator of the wide body A380 and Boeing 777 family of aircraft.

Customers in all cabins enjoy gourmet meals and seamless transfers through Emirates' state of the art Dubai hub, which was also voted as one of the best global airports in the same 2014 study by eDreams.

With a fleet of 231 aircraft, Emirates currently flies to 147 destinations in 83 countries.