New tool released by Apple will allow former iPhone users to disable iMessage

Image
ANI Washington
Last Updated : Nov 10 2014 | 12:06 PM IST

Apple has reportedly introduced a new tool that will allow former iPhone users to disable iMessage- a feature that has long been a nagging problem to users.

The iMessage service was introduced by Apple in 2011 and allowed iPhone owners to communicate with one another over data networks and Wi-Fi, instead of using text messages on cellular networks. Apple kept a track of users' phone numbers so that when an iPhone user sent a message, it was automatically shifted to the iMessage instead.

However, users who switched to android or windows phone had to turn the message service off on their old phone. Some iPhone owners complained that turning off iMessage did not solve the problem. Often the message sent by a sender was never delivered.

Users had sued the tech giant over the issue complaining they fell into a void where iMessage texts do not travel.

Apple's new tool will now provide step-by-step instructions for de-registering iPhones still in the possession of their former users.

Array

For users who no longer have their iPhones, the page includes an option for typing in their phone number and receiving a confirmation code that can be entered to confirm their choice.

*Subscribe to Business Standard digital and get complimentary access to The New York Times

Smart Quarterly

₹900

3 Months

₹300/Month

SAVE 25%

Smart Essential

₹2,700

1 Year

₹225/Month

SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months

Super Saver

₹3,900

2 Years

₹162/Month

Subscribe

Renews automatically, cancel anytime

Here’s what’s included in our digital subscription plans

Exclusive premium stories online

  • Over 30 premium stories daily, handpicked by our editors

Complimentary Access to The New York Times

  • News, Games, Cooking, Audio, Wirecutter & The Athletic

Business Standard Epaper

  • Digital replica of our daily newspaper — with options to read, save, and share

Curated Newsletters

  • Insights on markets, finance, politics, tech, and more delivered to your inbox

Market Analysis & Investment Insights

  • In-depth market analysis & insights with access to The Smart Investor

Archives

  • Repository of articles and publications dating back to 1997

Ad-free Reading

  • Uninterrupted reading experience with no advertisements

Seamless Access Across All Devices

  • Access Business Standard across devices — mobile, tablet, or PC, via web or app

More From This Section

First Published: Nov 10 2014 | 11:51 AM IST

Next Story