By Forrester Wave
Tata Consultancy Services has been named a Leader in the Forrester Wave for P&C Claims Management Systems.The report evaluated TCS BaNCS along with twelve other vendor firms on 28 criteria spanning three categories: current offering, strategy, and market presence. According to the report, TCS offers a strong engineering tech infrastructure[] TCS BaNCS [for Insurance's] strengths include its intelligent digital core that supports end-to-end claim automation; embedded AI enabling new voice-based interactions; and strong globalization capabilities. The conversational interface extends through the claim lifecycle, including service partner interactions.
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