Snapchat employees abused users' private data: Report

Image
IANS San Francisco
Last Updated : May 24 2019 | 10:10 AM IST

Don't want to miss the best from Business Standard?

Workers across several departments at photo-messasing platform Snapchat who have privileged access to users' data spied on them for years, a Motherboard report has claimed.

These employees used "SnapLion", an internal tool used by various departments, to access Snapchat user data like location information, saved Snaps (photos or videos), phone numbers and email addresses.

"Two former employees said multiple Snap employees abused their access to Snapchat user data several years ago," said the report.

Snapchat, which has 190 million daily active users globally, said that protecting privacy is paramount at the company.

"We keep very little user data, and we have robust policies and controls to limit internal access to the data we do have. Unauthorized access of any kind is a clear violation of the company's standards of business conduct and, if detected, results in immediate termination," the company was quoted as saying.

The internal tool "SnapLion" was originally used to gather information on users in response to valid law enforcement requests.

An internal Snap email obtained by Motherboard said a department called "Customer Ops" has access to SnapLion. Security staff also had access to the tool.

One of the former employees said that data access abuse occurred "a few times" at Snap.

Photo-messaging app Snapchat added four million new users in the first quarter of 2019, registering a revenue of $320 million -- up 39 per cent (year-over-year).

Snapchat's daily active users were 190 million -- up two per cent from 186 million in the previous quarter but down from 191 million in Q1 2018.

--IANS

na/ksk

Disclaimer: No Business Standard Journalist was involved in creation of this content

*Subscribe to Business Standard digital and get complimentary access to The New York Times

Smart Quarterly

₹900

3 Months

₹300/Month

SAVE 25%

Smart Essential

₹2,700

1 Year

₹225/Month

SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months

Super Saver

₹3,900

2 Years

₹162/Month

Subscribe

Renews automatically, cancel anytime

Here’s what’s included in our digital subscription plans

Exclusive premium stories online

  • Over 30 premium stories daily, handpicked by our editors

Complimentary Access to The New York Times

  • News, Games, Cooking, Audio, Wirecutter & The Athletic

Business Standard Epaper

  • Digital replica of our daily newspaper — with options to read, save, and share

Curated Newsletters

  • Insights on markets, finance, politics, tech, and more delivered to your inbox

Market Analysis & Investment Insights

  • In-depth market analysis & insights with access to The Smart Investor

Archives

  • Repository of articles and publications dating back to 1997

Ad-free Reading

  • Uninterrupted reading experience with no advertisements

Seamless Access Across All Devices

  • Access Business Standard across devices — mobile, tablet, or PC, via web or app

More From This Section

First Published: May 24 2019 | 9:58 AM IST

Next Story