Soon, doorstep services for Delhiites as LG approves scheme

Lieutenant Governor Anil Baijal on Monday approved 'Door Step Delivery of Public Services', which offers over 40 government services ranging from grant of water connection to marriage certificate at the people's doorstep.

The scheme had become another point of contention between the AAP-led Delhi government and the Lieutenant Governor.

The decision was approved in a Cabinet meeting in November, but Baijal later in December sent the file back to the government for reconsideration.

"All citizens of Delhi are grateful to you sir. Thank you," Chief Minister Arvind Kejriwal tweeted on Monday.

The Lt. Governor approved the scheme after Kejriwal assured that the government will simultaneously work to plug the gaps in the digital delivery.

"Chief Minister assures Lt. Governor that the government will simultaneously work to strengthen the system for 'on-line' delivery of services and both systems of providing services to the public by 'Mobile Sahayaks' and through 'Internet Kiosks' will be complementary to each other," an official statement said.

Sisodia had earlier said citizens would save time and countless trips to government offices with the scheme and termed the decision as one amounting to bringing "government at your doorsteps" and "home delivery of governance".

Citizens would be able to access these services outside of the normal working hours too.

The 40 services on offer include issue of OBC, SC and ST certificates, motor vehicle registration certificate, driving licence, handicapped and old age pensions as well as sewage connection.

A nominal fee would be charged from people and a private agency would be hired to carry out the service.

Under the new project, if a person wanted a certificate from the government, he would telephone a call centre.

Then a 'Mobile Sahayak' would go to the residence or office of the applicant and collect the necessary documents, take photo and biometric details and then process the application.

Applicants can pay the prescribed application fee to the 'Mobile Sahayak'.

The AAP government had termed the service the first of its kind in India.

--IANS

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