The medium term trends revealed in the recently tabled CAG’s report on the railways for 2014-15 are illuminating. Virtually the entire surplus (97 per cent) generated by freight operations goes to meet the deficit in passenger services. Every class of passenger travel, except three-tier AC, loses money. The report expectedly recommends that passenger fares should be raised. However, the total number of passengers carried in the last three years has not just plateaued but fallen, even as passenger revenue has gone up. If fares are raised further, more passengers are likely to keep walking away until revenue starts getting affected. The story is the same in terms of the scope for raising freight rates, with the railways continuing to lose market share. If the scope for improving margins by raising tariffs is severely limited, there is only one way to go – reduce costs by improving efficiencies.
The railways ability to carry out internal reforms (they improve efficiencies) is thus vital for its healthy survival and growth. The CAG’s report narrates the fate of one operation, recasting the railways financial statements along commercial lines. This, among other things, will indicate if the bottom line, net profit or revenue, is realistic after providing enough for depreciation. Started a decade ago with the assistance from the Asian Development Bank and a timeline of 30 months, the process is yet to be completed. What is worse, the CAG’s department could not even get a reply from the railways to its query last year asking for the current status of the exercise.
There is another area that cries for reform. Today, when every business is frantically going digital, it is imperative for the railways to publish a white paper detailing its digital road map. The level of computerisation already achieved should enable the railways to go in for vastly greater data analysis and differentiated pricing based on seasonality and geographical pattern of demand. This will enable more sophisticated incentive pricing. There also cannot be any further delay in reorganising the railway board so as to have members dedicated to customer segments and an independent pricing authority which will take the politics out of fixing fares and freight rates.
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
