While many candidates entered the frame, it was always going to be a difficult post to fill. Microsoft spans everything from its omnipresent operating system to enterprise software to consumer hardware. It's also threatened by upstarts and a shift in technology away from PCs. Finding a manager that understands technology, all these markets and has skills in revitalising a mature behemoth was close to impossible. Worse, the decision to buy Nokia's handsets arm for $7.2 billion in the midst of the search showed that Microsoft's board was wedded to the sprawl built by Gates and Ballmer. Few credible outsiders wanted to step into a position where they had little say over the company's direction.
In this light, Nadella's choice is probably as good as the company could make. He has worked for Microsoft since 1992, so he knows the place. His most recent task was to run Microsoft's cloud and enterprise group. This is one of the fastest growing divisions at Microsoft and represents the company's future - selling software on demand to companies. He doesn't have sales experience or much interaction with investors, which is important for a $303-billion market cap company. But Microsoft's bench has enough depth to make up for these shortfalls.
The bigger question is where Nadella will take Microsoft. He didn't give many hints in his opening memo to employees. The right course would be to focus on enterprise software, which is what Microsoft does best. A breakup or spinoff of the consumer and hardware operations would be welcome. But with Ballmer still on the board and holding some four per cent of the company, and Gates remaining as the board's technology adviser to "devote more time to the company," such radical redrawing will be hard to accomplish any time soon.
But the message is unmistakable. The old guard is slipping into the background. That gives Nadella room to slowly turn Microsoft toward a more focused, and potentially valuable, future.
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