Caliber Point partners with Medlink to offer Electronic Health Records

The partnership will provide end to end Electronic Health Record (EHR) services bridging the  gaps in the Healthcare market

Caliber Point Business Solutions Ltd., a leading BPO service provider and a subsidiary of Hexaware Technologies, today announced their partnership with Medlink, a healthcare IT Company, which provides a complete Electronic Medical Record (EMR) and practice management platform named TotalOffice. This partnership provides a ‘One Stop’ solution for physician practices who otherwise have to work with multiple vendors across platforms to integrate their clinical data and billing information systems.

The recent Hitech act is pushing healthcare providers to have their patient records completely digitized by 2013. Therefore the individual physicians in various group practices have additional pressure to comply with this mandate. This solution will provide a complete package, well within the monetary incentives assured by the govt., thus making it an almost cost-neutral implementation for customers.

MedLink TotalOffice integrates the entire revenue cycle management and clinical information into one practice management solution. This helps to centralize all medical information and establishes a simple workflow for generating and submitting accurate bills, reducing insurance company rejections dramatically. While Medlink will offer the solution, Caliber Point will work with customers servicing and supporting them for a smooth transition into the electronic format by manually updating the existing data from their offsite locations.

“The transformation to Electronic Health Records is the current need of the hour for customers in the healthcare sector. We believe our partnership with Medlink will mark a significant milestone enabling both companies to leverage optimal value for customers.  At Caliber Point, we have a professional back office set up, which will facilitate quick conversion of EHR  records and help practitioners provide efficient patient care while significantly improving their bottom line,” said Neil Parekh, Senior Vice President & Global Sales Head, Caliber Point.

Commenting on the partnership, Ray Vuono, Chief Executive Officer, Medlink said, “As leading global IT & BPO Services Company, Caliber Point is a logical choice as a partner to help drive MedLink’s customer acquisition. MedLink remains focused on not only developing innovative solutions for our customers, but on creating partnerships that help streamline customers’ access to those solutions. With this new partnership agreement and leveraging Caliber Point’s presence in key target markets, together we can help deliver a comprehensive range of solutions to physicians’ offices.”

As a result of this partnership, both the companies will benefit from cross selling and joint market penetration as well as catering to a niche and largely unexplored market.

Caliber Point has deep domain knowledge and extensive experience in serving the Healthcare Industry by providing specialized solutions to the Payer, Provider and the Pharma community. They adopt a collaborative and customized approach to provide a spectrum of innovative solutions, which focus towards continuous process improvements, leading to improved customer experience, service levels and lower transaction processing costs.

About Caliber Point
Caliber Point is the independent BPO arm of Hexaware Technologies, with global footprint spanning 18 countries & over 30 locations and has a global workforce of 5000 + employees. The group has key business delivery locations in India (Mumbai, Chennai, Nagpur and Pune), USA and Mexico.

Caliber Point believes in providing integrated IT-BPO solutions through strategic partnerships, operational excellence and flexible pricing models. Servicing an organization’s functional area like Human Resources, Finance & Accounting and Core Operations, Caliber Point also offers industry specific solutions to Healthcare, Insurance, Banking & Financial Services, Logistics and Airline industries amongst others. Catering to large global players including Fortune 1000 companies, Caliber Point’s development centers are ISO 9001:2000 and ISO 27001 compliant.

For more details, please visit www.caliberpoint.com

About Medlink
MedLink is a healthcare IT company that provides the medical community with products and services designed to help create, manage, and share medical information. The company's flagship product, MedLink TotalOffice EHR 3.1, a CCHIT Certified® 08 Ambulatory EHR, provides physicians with full EHR and practice management functionality. For more information regarding MedLink's products and services, please visit http://www.medlinkus.com/