Firstsource Solutions among Top 3 global recruiters at ERE Awards

Firstsource Solutions Ltd was recognized among the Top 3 companies globally at the ERE 2009 Recruiting Excellence Awards in the “Best Recruiting Department of the Year” category. Firstsource shared the Finalist position with Microsoft. The award was conferred at a glitzy ceremony organized at San Diego, USA recently.

The finalists for the award were chosen by an eminent nine-member jury from a list of 160 companies that had participated from over 27 countries. There were 8 categories covering various aspects of Recruiting and Employer Branding and participants included prominent names like Accenture, E&Y, KPMG, Wipro, TCS, IBM, Yahoo, American Cancer Society and others. While conferring the award the judges remarked, "Firstsource has an extremely strong recruiting department. We liked their innovative usage of new sourcing methodologies and creative usage of traditional methods such as employee referrals."

Commenting on the award, Mr. Aashu Calapa, Global Head of HR said, “Core to running a large global BPO operation is the ability to recruit in large numbers most often in a short span of two months. Firstsource’s strong internal referral program generates 26% of all new hires and this is complimented by innovative hiring methods like the Career-On-Wheels initiative. We are delighted with the jury’s recognition of these all-round capabilities while conferring us this prestigious award.”

Firstsource has over 22,000 employees spread across locations in India, US, UK, Argentina and Philippines. In India, Firstsource recruits not only from metros like Mumbai, Kolkata, Chennai and Bengaluru but from towns and cities like Jallandhar, Siliguri, Bhopal, Indore, Trichy, Vijaywada, Hubli, Kochi and Bhubaneshwar where it has local operations. In India, its recruitment team processed over 2,00,000 applications in FY2008-09 and made over 17,000 entry level hires.

Firstsource’s Employee Referral Program, called TomTom, accounted for 26% of its hires in 2008-09. At the start of the year Firstsource launched the innovative first-of-its-kind, Mobile Recruitment Van christened ‘Career-On-Wheels’. The Recruitment Van, reached out to job seekers in and around Mumbai. It was a novel attempt to go to the jobseekers rather than wait for them to apply to the Company.

About Firstsource
Firstsource (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN) is among India’s leading BPO (business process outsourcing) service providers. Firstsource provides customized business process management to global leaders in the Banking & Financial Services, Telecom & Media and Healthcare sectors. Its clients include Fortune 500 and FTSE100 companies. Firstsource has a global delivery model with operations in India, US, UK, Argentina and Philippines. (www.firstsource.com).