The apex consumer commission has directed a private builder in Kerala to pay Rs 10 lakh to a home buyer for delayed and poor quality construction of her house.
The National Consumer Disputes Redressal Commission, while dismissing an appeal filed by Manoj Kumar, a private builder, against the state commission's order to pay compensation to Mariamma Kurien, said there is no "sufficient cause" for the "inordinate" delay.
"Appellant (Kumar) has failed to make out any cause, much less a sufficient cause for condonation of inordinate delay of 1018 days in filing of the present appeal and in the event the said unexplained delay is condoned and the appeal is entertained, the complainant, who had entered into agreement with the builder as far back as on February 2, 2009, had parted with a huge amount of Rs 30,43,500 and had been granted certain relief by State Commission, would be put to further harassment," the commission said.
The consumer bench headed by its chairman D K Jain also said that the builder was only interested in protracting the matter on one pretext or other.
"We are convinced that in fact the appellant has nothing to say as regards delay and is only interested in protracting the matter on one pretext or the other. If he was really interested in challenging the impugned order, whereby certain directions were issued to him, he would have been on his toes to ensure that the appeal was filed promptly, at least on receiving the free certified copy of the impugned order, which was not to be," the bench said.
According to the complaint, in 2009, Mariamma had entered into an agreement with Kumar to construct a house which he agreed to finish within nine months.
It further alleged that despite paying an amount of Rs 30,43,500, Kumar failed to deliver the project on time.
She also alleged in her complaint that due to several reasons, like low quality of material and bad workmanship, certain portion of the building constructed was found to be not fit for human habitation and she was left with no option except to dismantle the same and reconstruct the building.
State commission had asked Kumar to pay her a sum of Rs 9,01,362 towards the cost of work to be executed, besides paying Rs 1,00,000 as compensation and Rs 5,000 as costs of the proceedings.
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
)