The digitisation can provide various value added services including broadband for the consumers, Dr Sibichen K Mathew, Adviser and Regional Head Bengaluru and Hyderabad (in-charge), TRAI, said here.
He was here to create awareness among telecom consumers about their rights and privileges and explained about the role and functions of Regional Office of TRAI and initiatives taken for consumer protection.
Senior Research Officer, V Sudhakar Reddy, gave details on the complaint redressal mechanism, mobile number portability and steps taken by TRAI on unsolicited communication and value added services.
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