The Bollywood fraternity and social media reacted with outrage to the punishment handed out by the private airline after aviation regulator DGCA took serious note of the episode but the Civil Aviation Ministry justified the action.
The incident occurred on a chartered flight from Jodhpur to Mumbai on January 4, when the "errant" crew members allowed Nigam, 42, to hold a sort of musical concert on board following a request from fellow passengers, Directorate General of Civil Aviation (DGCA) sources said.
Action has been initiated against the crew members since allowing a passenger to use the public address system on board a flight amounts to violation of safety norms, the sources said.
"All cabin crew on the flight have been taken off flight duty for inquiry and corrective training to reinforce strict adherence to operating procedures," Jet Airways said in a statement.
As per a Civil Aviation Requirement (CAR) on training and licensing of cabin crew, issued by DGCA in 2010, "the PA (public address) system and interphone system are tools for relaying safety information".
"To suspend crew members for asking me to sing on the address system, when the seat belt signs were off, and no announcements were to be made, is nothing less than punishing someone for spreading happiness.
"Pity there's no one to question such harshness except the Media perhaps. Indians, need to loosen up. This act of lack of Common Sense, according to me, is Real Intolerance," Nigam said in a statement.
Civil Aviation Minister Mahesh Sharma defended the action by the airline, saying safety protocols have to be followed.
"If at all... These hostesses should have gotten a raise. Life cannot be so stiff -thoda chill karo yaar," said actor Riteish Deshmukh.
"Totally agree Riteish we all need to laugh a lill more. Chill & live a little. @sonunigam when are u flying next? tweeted actor Dino Morea.
(REOEP DEL 39)
According to M Sathiyavathy, the Director General of Civil Aviation, Jet Airways has been asked to sensitise its cabin crew about safety guidelines.
"The point is the entire system was used for entertainment. Now they(the airline) have been asked to give guidelines to their crew properly," she said.
On video, Nigam is seen dressed casually in a T-shirt and jeans leaning against a wall in the plane as he sings two of his most popular songs from the films Veer Zaara and Refugee.
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