Frontizo Business Services Monday inaugurated its new contact centre in Haryana's Panchkula.
Frontizo Business Services, a joint venture between the Patni Group and Amazon Asia Pacific, will hire 1,000 people in different roles in this centre by end of 2019-20, said Approva Patni, who is a key investor in Frontizo Business Services.
"Frontizo will be servicing Amazon's customers in Hindi from Panchkula site thus enabling Amazon to service Hindi speaking customers who constitute a sizeable number of their customer base in India," said a company official.
The centre opens with 50 customer service agents which will increase to 350 by Diwali, official said in a release here.
Frontizo Business Services, which service Amazon customers, provide support through various channels like e-mail, chat and phones in English and Hindi languages.
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