Researchers from Aarhus University's transdisciplinary Interacting Minds Centre (IMC) in Denmark provide insight into how to improve productivity when members of a group share a clearly identifiable goal.
"Our study focused on how to improve levels of cooperation. What we found was that when people know exactly what they're supposed to be doing as members of a team, they are more willing to trust each other and cooperate more in the future," said Panos Mitkidis, a post-doc scholar at Aarhus University, Denmark.
The study provides a clue about how people can be more cooperative and productive by switching the focus to goals instead of focusing on processes.
"Knowing exactly what our goals are actually appears to increase our perception of cooperation, trust and shared expectations," Mitkidis said.
"In fact, the study showed that when the people involved could see the end product they felt they were sharing a collective goal and were therefore more willing to trust and cooperate with their colleagues," he said.
"The study develops an insight into the benefits and consequences of rationalising administrative processes in modern states and formal institutions," Mitkidis said.
"In business corporations some important questions are: how can we make sure that all employees have a clear goal for the work they do, and how can we build trust on a business level?" he said.
The study was published in the journal PLOS ONE.
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