The technology is part of an update to Google's Inbox app for managing and organising email. The feature announced today is the latest example of Google's effort to teach machines how to take over some of the tasks typically handled by humans.
The most conspicuous example so far has been Google's 6-year-old project developing cars that can drive without a human steering the wheel. Google also has been using an artificial intelligence program called "RankBrain" to help determine the pecking order in its influential Internet search results.
Google expects its new "smart reply" option to be particularly popular when people are checking emails on smartphones equipped with smaller, touch-screen keyboards.
The new feature is available to all consumers who use the free version of Inbox, as well as the more than 2 million businesses who pay for Google's suite of applications designed for work.
Gmail has more than 400 million worldwide users, according to the research firm comScore. Google is part of a recently formed parent company, Alphabet Inc.
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
