ICICI Bank customers can draw money from ATMs from today

ICICI Bank ATMs have become operational for usage by its customers from today, while people with accounts in other banks can use the bank's ATMs when the NPCI switch comes to function.
"Our ATMs have started getting operational for usage by ICICI Bank customers today. Non-ICICI Bank customers will also be able to use our ATMs, once the NPCI switch becomes operational," Bank's Managing Director and Chief Executive Chanda Kochhar said in a late evening statement.
Customers will be able to withdraw money from ATMs to the extent permitted by RBI --Rs 2,000 per day in denomination of Rs 100, which is within the overall limit of Rs 20,000 per week, the bank said.

Giving details about the measures taken by the bank today to ease banking services, she said ICICI Bank branches opened at 8AM and remained open till 8PM.
All branch timings were extended by two hours today. It will be the same tomorrow, Friday, November 11, 2016, Kochhar said.
"We have served our customers as well as other banks' customers. We have a witnessed a more than three times increase in footfalls in branches today with over five-fold rise in number of cash transactions," she added further.

Besides, no ICICI Bank ran out of cash today and measures such as special training and guidance to employees, increase in the number of cash counters and additional facilities for senior citizens were deployed to manage the expected higher footfall of customers today and in the forthcoming days.

ICICI said the branches were provided with new notes of Rs 2,000 and Rs 100 denomination and of lower value as well and there were replenishment of cash at the high footfall branches twice in the day.
Bank said all charges pertaining to cash deposit in savings accounts across all branches will be waived with effect from November 10, 2016 till November 30, 2016.
Charges related to transactions at ICICI Bank ATMs by ICICI Bank customers will also be waived till December 31, 2016.
The lender also doubled the daily usage limit of debit cards for use at Point-of-sale (POS) as well as online transactions and also offered its credit worthy customers an additional credit limit of 20 per cent on credit cards.

"We are thankful to the entire ecosystem including RBI, the law enforcement authorities and for their co-operation for a smooth transition. I would specially like to thank our customers who have shown utmost patience and grace today. I would like to laud the Government on this bold, game changing initiative; and RBI for their help and support," Kochhar said.