"I have issued a circular directing security agencies as well as civil and police administration to be fully sensitive towards the general public and not harass anybody unnecessarily," Divisional Commissioner Kashmir, Shailendra Kumar, told PTI today.
Kumar said the circular, issued last evening, also includes directions for allowing aged persons, women, sick people and students who have to appear in exams, to reach their destinations after checking their identity.
"Directions have also been given to allow all the government employees working in essential services including PHE, fire and emergency service and health department," he said.
The family of the woman alleged that the army personnel, who had launched a search operation in Kukroosa village, stopped them at two check-points for about an hour, which caused a delay in reaching the hospital.
Kumar said the incident was "avoidable" and "we were insensitive" in handling the situation.
"We were insensitive and the incident could have been avoided. But I have given a benefit of doubt to the forces as the jawans are not as sensitised as officers and there was no officer present at that time," he said.
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