A bill for strengthening the rights of consumers and providing a mechanism for redressal of their complaints regarding defects in goods and deficiency in services was passed by the Lok Sabha Thursday.
The Consumer Protection Bill 2018, which will replace the Consumer Protection Act, 1986, will now go to the Rajya Sabha for passage.
Replying to a brief debate on the bill, Consumer Affairs Minister Ram Vilas Paswan said the legislation had not been amended since last three decades and needed changes for strengthening the rights of the consumers.
It was passed amid protests by the Tamil Nadu members on the Cauvery issue and the Congress demanding a joint parliamentary committee to probe the Rafale fighter jet deal.
The bill, among other things, proposes setting up of the Consumer Disputes Redressal Commission and forums at the District, State and National levels for adjudicating consumer complaints.
It will have the power to set up a Central Consumer Protection Authority to promote, protect and enforce consumer rights as a class.
Tathagata Satpathy (BJD) said the bill gives excess power to the bureaucracy and should have sunset provisions under which the bill can come to Parliament for amendments.
He said the bill had provisions that were against federal structure.
Seeking to assuage the member's concern, Paswan said the bill had no such provision and instead will strengthen the structure and benefit the consumers.
The NCP, the TMC and the JDU members also participated in the discussion.
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
)