Last month, after a video of the incident had gone viral, the company said it was investigating the matter.
"The unfortunate incident at our Delhi dealership has been thoroughly investigated with our dealer partner, Landmark Group, and they have already taken disciplinary action against the offenders," FCA India said in a statement.
While the company did not elaborate, industry sources said two employees of the dealership have been terminated from service.
It maintained that FCA's ethos has not subscribed to encouraging or tolerating such offensive treatment to customers and will never be so in future.
Last month, the group, however, had said, "The video neither portrays nor provides the complete picture of the happenings. The incident had resulted as a consequence of unacceptable behaviour of the customer with some of the female staff in our organisation."
The Jeep vehicle line-up in India consists of the Jeep Wrangler, Grand Cherokee and the Jeep Compass.
Disclaimer: No Business Standard Journalist was involved in creation of this content
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
