The National Consumer Disputes Redressal Commission (NCDRC) dismissed the plea of the Allahabad office of Tata Engineering and Locomotive Company Ltd and Motor and General Sales Ltd and directed them to refund UP native S K Singh an amount of Rs 14,500, charged by the firms claiming an escalation in the price of a truck he had purchased in 1994.
The commission, while referring to a Supreme Court verdict on litigation in trivial matters, rejected the revision plea saying there was no serious question of law.
It upheld the district consumer forum's decision asking the firms to refund the Rs 14,500, which they had charged claiming escalation in the vehicle's price, and held that it was clear-cut deficiency in service.
However, Singh received a letter on February 7, 1994 regarding the escalation in the price of the vehicle by Rs 14,500 and saying that it would be delivered only after he paid the additional amount.
Singh deposited the extra amount on February 17, 1994 and immediately received the vehicle.
He claimed that the immediate delivery of the vehicle after payment of the additional amount proved that the firm had kept a ready stock of the vehicles and had deliberately delayed delivery for illegal gains.
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