Hesson is still fuming over the much-criticised decision by TV umpire Nigel Llong on Saturday's second day to turn down a Decision Review System (DRS) referral for a catch off Australia's Nathan Lyon.
Lyon survived after the "Hot Spot" thermal imaging revealed a mark on the back of his bat before he had scored.
It was a major let-off for Australia, in trouble at 118 for eight and still trailing the Kiwis first innings total by 84 runs in a low-scoring Test.
"It was excellent, wasn't it? I think everyone at the ground saw what unfolded," Hesson told reporters.
"It's been spoken about a lot. We've certainly made a representation to the ICC and at present we're still awaiting an acceptable response."
But Hesson was clear about his views on Llong and the
DRS.
"I don't think there's anything wrong with the technology at all. The technology has got a bit of a bad rap. We've put our case forward and we are awaiting a response."
Hesson said his side would "never know" whether the disputed decision could have changed the result.
"The game carried on and took a number of other twists and turns after that, so it's something that I can't answer. But it certainly had an impact," he said.
"That's not appropriate for me to comment on. I'm sure people have already made their mind up about that already," he said. "Sometimes a decision can be quite crucial in the context of a match.
"No issues (with the process). I was watching it on television when it happened and I think the process was OK," he added.
"Umpiring decisions are mostly up to the umpire's judgement and you can't be guaranteed which way it's going to go in individual instances.
