PM launches PRAGATI platform for redressal of grievances

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Press Trust of India New Delhi
Last Updated : Mar 25 2015 | 8:42 PM IST
Prime Minister Narendra Modi today launched his ambitious multi-purpose and multi-modal platform, PRAGATI, which is aimed at addressing the common man's grievances and monitoring important programmes and projects.
Speaking on the occasion, Modi said the step is to ensure that governance in India becomes more efficient and responsive as the whole world is now observing India keenly.
PRAGATI, or Pro-Active Governance And Timely Implementation, is a unique integrative and interactive platform.
During the first PRAGATI interaction today, the Prime Minister discussed issues related to unseasonal rain and relief to farmers, public grievances, project implementation, Swachh Bharat and 'ease of doing business'.
Among the issues discussed were two sets of public grievances of more than 20 people relating to the payment of Employees Provident Fund of private sector and Income Tax refunds, a PMO statement said.
It was noted that all the grievances had been redressed. Also, the intervention through PRAGATI is leading to system improvement so that such grievances do not arise, it said.
Two issues flagged by Uttar Pradesh and Maharashtra regarding National Highways and clearance for Navi Mumbai airport, respectively, were also discussed.
Six central government projects involving more than a dozen Union ministries and 13 states were also discussed. It was noted that various actions and permissions relating to the projects were pending for several years.
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First Published: Mar 25 2015 | 8:42 PM IST

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