Surprise inspections are also required to check widespread pilferage of food items, according to a circular issued recently.
"Often on arrival of the aircraft, ground staff and officers take out for their personal consumption, un-served food and dry stores. Officials found indulging in such practice should be summarily placed under suspension," said an internal communication signed by Air India Chairman and Managing Director Ashwani Lohani.
Air India officials explained that after a plane lands, cleaners, ground staff, security personnel, engineers and members from the commercial team enter the aircraft to prepare it for the next flight and use surplus food such as meals, tea and sugar bags from inside the plane for their personal consumption.
"This is not the first time that such a circular has been issued. However, there is tardiness in implementing such orders," the former Air India official said, on condition of anonymity.
He added that sometimes the upholstery too gets soiled because the staff members eat inside the aircraft.
"Meal carts are supposed to be sealed before touchdown. One can easily identify who the wrongdoers are if you probe whether these seals were tampered with or whether the crew didn't seal them in the first place," explained the former official.
Disclaimer: No Business Standard Journalist was involved in creation of this content
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
