Taken steps to ensure conformity to new regulatory framework: Independent TV assures TRAI

DTH operator Independent TV (formerly Big TV) has assured broadcast regulator TRAI that it has taken a series of steps to ensure that its current tariff plans are in conformity to the sector's new regulatory framework.

The clarification came after the Telecom Regulatory Authority of India (TRAI) wrote to Independent TV asking it to justify its current tariff plans in the backdrop of the sector's regulatory framework. The regulator had flagged the issue as it received several consumer complaints over lack of clarity on tariff plans and their break-up details for monthly charges.

Sources said that in response to TRAI's queries, Independent TV, in a letter to the regulator earlier this month has stated, "In regard to our current tariff plans being offered by Independent TV, we would like to assure the authority of our complete compliance with the NTO (New Tariff Order). Pursuant to our meetings...and the discussions...we have realigned our product offerings..."
The company added, "every complaint forwarded to us by the authority with regard to this issue is being verified one-on-one and any delinquent behaviour from any of our channel partners is being dealt with appropriately."
TRAI in turn, in a communication to the company dated March 26, has instructed Independent TV "to ensure that the new regulations are followed in letter and spirit with no violations...ensure that all new connections booked are provided in a time bound manner...and ensure that all outlets of Independent TV Ltd do not provide any package which is in violation of new regulations."