The Telecom Regulatory Authority of India (TRAI) has asked direct-to-home operator TataSky to file a status report over implementation of new rule that allows viewers select and pay only for the channels they wished to view, citing large number of complaints from its consumers.
The sectoral regulator also alleged that the DTH operator is misleading its consumers by informing subscribers that "TRAI has extended the date of implementation of new regulatory framework".
In a letter to Tata Sky, TRAI said it has received a "a large number of complaints" from its subscribers that the company has "not made any provision in their system to obtain the choice of subscribers as per the new regulatory framework."
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