As per a recent decision, passengers can lodge a 'zero FIR' in any railway station and seek swift action.
The concerned police station where the FIR is lodged will fax a copy immediately to the police station under whose jurisdiction the incident has taken place, Joint CP, New Delhi Range, Mukesh Meena said.
The decision was taken at a high-level meeting chaired by him and attended by IGs of neighbouring states.
The issue of jurisdiction has been a contentious point among the complainants travelling in trains, as police are usually reluctant to file an FIR if the incident has happened in a different place.
Besides, the issue of jurisdiction between the Government Railway Police (GRP), the Railway Protection Force (RPF) and the state police prevents swift action in case of crime.
The high-level meeting, Meena said, agreed that there should be enhanced coordination and better patrolling in trains to check the rising crimes in trains.
Meena hoped the new system will help more and more passengers lodge complaints.
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