Using the in-app chat feature, riders can provide information like their exact location without incurring any call charges. It will also be available for 'Pool' riders.
Also, both riders and driver partners will be able to see if their chats were delivered and read, helping confirm the receipt of communication, Uber said in a statement.
"This features also means that regardless of where they are located across the globe, riders and drivers won't have to share their phone number with one another should they have to get in touch," it added.
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