Uber said Wednesday it was making face masks mandatory for drivers and passengers, as part of new health and safety protocols aiming to instill confidence in the ride-hailing service as people emerge from coronavirus lockdowns.
The new policy to be effective Monday will require drivers in many markets to use selfie pictures to certify they are wearing masks before going online, and will allow riders and drivers an option to cancel a booking if the other party is not using a face covering.
"As cities begin to reopen and people start moving again, Uber is proceeding with caution and safety top of mind," chief executive Dara Khosrowshahi said.
"We will all have a role to play to help each other stay healthy when traveling."
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