Home Secretary Amber Rudd said it is "completely unacceptable" for messaging services to provide end-to-end encryption that means security services cannot listen to plots being discussed.
"We need to make sure that organizations like WhatsApp, and there are plenty of others like that, don't provide a secret place for terrorists to communicate with each other," she said.
Rudd also urged technology companies to do a better job at preventing the publication of material that promotes extremism.
Deputy Assistant Commissioner Neil Basu said it may never be possible to fully determine the motives of attacker Khalid Masood, who was shot dead Wednesday after running over pedestrians with an SUV on London's Westminster Bridge and fatally stabbing a policeman guarding Parliament.
"That understanding may have died with him," Basu said Saturday night as police appealed for people who knew Masood or saw him to contact investigators. "Even if he acted alone in the preparation, we need to establish with absolute clarity why he did these unspeakable acts, to bring reassurance to Londoners."
One man remains in custody in the case. He has not been charged or named. Nine people arrested after the assault have been freed without charges and one has been freed on bail. A detailed police reconstruction has found the attack lasted 82 seconds before Masood was shot dead just after entering Parliament grounds.
The family of slain police officer Keith Palmer released a statement thanking those who tried to save his life. "There was nothing more you could have done. You did your best and we are just grateful he was not alone," the statement said.
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