Wake-up call for credit card users

Beware credit card users! Your card can be used by someone abroad even if it is not lost.
Such an incident came to fore when a Delhi-based senior journalist got a message on his mobile that he had spent USD 329.97 in the US.
The scribe, who has never been to the US, immediately contacted the leading private bank's customer care to generate a transaction dispute as he hadn't carried it out.
He also filed a complaint with the Indirapuram police station in Uttar Pradesh, acting on the direction from the bank.
While the bank refused to receive a petition in writing from him, it verbally told him that action based on his complaint has already been initiated.

The journalist, however, lodged a formal complaint with the bank's highest authorities in which he said the credit card had remained with him and was not lost or misplaced. Neither was he in the US on that day.
"I understand that the disputed transaction was possible because the vital details of the card were leaked to a third party," he claimed as he asked the bank to refund the amount and take urgent measures to ensure that the security of the bank's credit cards was not compromised in future.